Privacy Policy

Privacy Policy

Version: 1.0

Effective Date: 16 July 2026

Last Updated: 16 July 2026

Document Status: Public

1. Introduction

Welcome to KrishikONE™.

KrishikONE™ (“KrishikONE”, “we”, “our”, or “us”) is a digital agricultural platform operated by CLAFR AGRI INDIA PRIVATE LIMITED. We are committed to protecting your privacy and ensuring that your personal information is handled securely, transparently, and responsibly.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the KrishikONE mobile application, website, and related services (collectively referred to as the “Platform”).

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

2. Scope of this Policy

This Privacy Policy applies to:

• KrishikONE Mobile Application

• KrishikONE Website

• Customer Support Services

• Communication through the Platform

• Any other services offered by KrishikONE

3. Information We Collect

Depending on how you use our Platform, we may collect the following information.

Personal Information

• Full Name

• Mobile Number

• Email Address

• Profile Photograph

• Postal Address (if provided)

Account Information

• Login credentials

• Language preference

• Profile details

• Account settings

Listing Information

• Product details

• Crop information

• Livestock information

• Machinery details

• Farmland information

• Agricultural service details

• Images and videos

• Pricing

• Location of listings

Communication Information

• Chat messages

• Customer support requests

• Feedback

• User reports

Device Information

• Device model

• Operating System

• App version

• IP Address

• Device identifiers

• Network information

• Crash logs

Location Information

With your permission, we may collect your device location to:

• Display nearby listings

• Improve search results

• Personalize recommendations

• Enhance marketplace functionality

You may disable location permissions at any time through your device settings.

4. Permissions We May Request

To provide certain features, KrishikONE may request access to:

• Camera

• Photos and Media

• Storage

• Location

• Notifications

• Internet Connection

Permissions are requested only when required for specific functionality.

5. How We Use Your Information

We use your information to:

• Create and manage user accounts

• Display marketplace listings

• Connect buyers and sellers

• Improve Platform performance

• Personalize user experience

• Provide customer support

• Detect fraud and abuse

• Verify accounts where necessary

• Send important service notifications

• Comply with legal obligations

We do not sell your personal information.

6. User-Generated Content

The Platform allows users to publish:

• Listings

• Images

• Videos

• Comments

• Reviews

• Chat messages

Content you voluntarily publish may be visible to other users.

Users remain responsible for the legality and accuracy of their content.

7. Data Sharing

We may share information only where necessary with:

• Cloud hosting providers

• Analytics providers

• SMS and Email service providers

• Payment service providers (if paid services are introduced)

• Government authorities when legally required

• Law enforcement agencies where required by applicable law

We never sell or rent personal information to third parties.

8. Third-Party Services

KrishikONE may integrate with trusted third-party services including:

• Google Play Services

• Google Firebase

• Google Analytics

• Google Maps

• Push Notification Services

• Payment Gateways (if applicable)

These services operate under their own privacy policies.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Improve performance

• Remember user preferences

• Analyze website usage

• Enhance security

Users may manage cookie preferences through their browser settings.

10. Data Security

We implement reasonable technical, administrative, and organizational safeguards to

protect your information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to maintain a secure environment, no internet transmission or

electronic storage system is completely secure.

11. Data Retention

We retain your information only for as long as necessary to:

• Provide our services

• Maintain account records

• Resolve disputes

• Prevent fraud

• Meet legal and regulatory obligations

Certain information may be retained after account deletion where required by law.

12. Your Rights

Subject to applicable law, you may:

• Access your personal information

• Update your profile

• Correct inaccurate information

• Delete your listings

• Request account deletion

• Withdraw permissions granted through your device settings

13. Account Deletion

Users may delete their account through:

Profile → Account Settings → Delete Account

Following verification, the deletion request will be processed in accordance with our data retention policy.

14. Children’s Privacy

KrishikONE is intended for users who are 18 years of age or older.

We do not knowingly collect personal information from children. If such information is identified, appropriate steps will be taken to remove it.

15. Artificial Intelligence

KrishikONE may introduce Artificial Intelligence (AI)-powered features to improve recommendations, search, and user experience.

Any AI-generated information is provided for informational purposes only and should not be considered professional agricultural, legal, financial, or medical advice.

16. Changes to this Privacy Policy

We may update this Privacy Policy periodically.

The revised version will be published on the Platform together with the updated “Last

Updated” date.

Continued use of the Platform after such changes constitutes acceptance of the revised

17. Contact Us

For questions regarding this Privacy Policy or your personal information, please contact us.

KrishikONE™

Email: info@krishikone.in

Website: www.krishikone.in

18. Legal Information

KrishikONE™ is operated by:

CLAFR AGRI INDIA PRIVATE LIMITED

Mysuru – Karnataka, India.

This Privacy Policy and all associated content are the intellectual property of KrishikONE™ and/or its operator. Unauthorized reproduction, modification, distribution, or commercial use of this document without prior written permission is prohibited.